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  2. Frequently Asked Questions

Frequently Asked Questions

  • Do you have a refrigerator?

    The refrigerator in the room is empty.
    Please feel free to use it.
  • Q. I want to go by car, but do you have a parking lot?

    A. If you come by car, please come to the entrance once.The staff will explain.
    Parking is free.

    Check-in (15:00 on the day) when using theContinue reading
  • Is it possible to eat at the facility?

    I am sorry.
    There is no facility to eat at this facility.
    There are restaurants where you can dine at the group facilities.
    【SHIRAHAMA KEY TContinue reading
  • Is there a curfew?

    There is no curfew.
    However, after 23:00, the front door will be locked.
    Be sure to bring your room key with you when you go out.
  • Is the room a bed? Is it a futon?

    The room is basically a bed.
    If the number of guests is greater than the number of beds
    It becomes a futon.
    Unfortunately, guests are requirContinue reading
  • Q. Is there a place where you can firework nearby?

    A. You can get to the fireworks in front of the Shirarahama of Shirahamakan eyes.
    However, there is a time limit and it is forbidden from 11Continue reading
  • Q. Can you see the view from the room with outdoor bath?

    A. The rooms with an open-air bath are enclosed so that they cannot be seen from the outside, so there is no view.
  • Q. Can you see the landscape from the outdoor bath?

    A. I'm sorry.Shirahamakan open-air bath (large communal bath) and guest rooms with an open-air bath do not have a view.
  • Q. Is it barrier-free?

    A. I'm sorry.Shirahamakan is not equipped with barrier-free facilities.
    There is no elevator in the facility.
    However, we will consult with Continue reading
  • Q. How long is check-in / check-out?

    A. Check-in time is 15:00.Check out time is 11:00.
  • Q. Is it time to take a bath in a public bath (outdoor bath)?

    A. The public bath and open-air bath are open from 15:00 to 24:00/05:00 to 10:00.
      The large public bath, of course, is sourced from the soContinue reading
  • Q. How long does it take to get to the Adventure World?

    A. It takes about 15 minutes by car from the hotel to Adventure World.
    Also, if you are coming by public transportation, please use a taxi, Continue reading
  • Q. Is there a pick-up service from Shirahama Station?

    You can use the free shuttle bus operated by the Ryokan Association from JR Shirahama Station.
    Get on the bus with "Shirahama Hot Springs ShContinue reading
  • Q. Can I stay with pets?

    A. We are sorry, we do not allow pets to enter the facility.
    We will guide you through the overnight stay in your car.
  • Q. How long does it take to each tourist attraction / facility?

    A. Shirahamakan is the time required from the Shirahamakan to each tourist spot / facility,
    Shirarahama Swimming Beach···About 30 seconds onContinue reading
  • About neighboring post office

    ○Shirahama Onsen Post office
    Address 2186 Shirahama Town, Nishimuro County, Wakayama Prefecture
    Telephone 0739-42-4181
    About 10-minute walk Continue reading
  • About nearby banks

    Kiyo Bank Shirahama Branch
    Address 890-2 Shirahama Town, Nishimuro County, Wakayama Prefecture
    Telephone 0739-42-3229
    About 3-minute walk 

    Continue reading
  • Although children are small, is it safe to put in a hot spring?

    Although it will be a self judgment to the last, I hear that you are using together.
  • Is there a hospital etc. near by when you suddenly lost physical condition?

    If you contact the front desk I will arrange for the hospital as soon as possible.
    Also, ice pillows are available at the front desk, so pleContinue reading
  • Please tell me the efficacy of hot springs

    Neuralgia, muscle pain, joint pain, frozen shoulder, motor paralysis, stiff joints, bruises, sprains, etc.
    Please feel free to contact us foContinue reading
  • Can I send my luggage in advance?

    Of course you can send it.
    Please enter the date of your stay and the name of your reservation on the Takkyubin paper.

Reserve·Contact us

Please feel free to contact us if you have any questions.