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  2. Frequently Asked Questions

Frequently Asked Questions

  • Q. I want to go by car, but do you have a parking lot?

    A. If you are coming by car, please come to the entrance once.The staff will explain.
    Parking lot is free.

    Check-in (15:00 on the day) whenContinue reading
  • Is it possible to eat at the facility?

    I am sorry.
    There is no facility to eat at this facility.
    There are restaurants where you can dine at the group facilities.
    【SHIRAHAMA KEY TContinue reading
  • Is there a curfew?

    There is no curfew.
    However, after 23:00, the front door will be locked.
    Be sure to bring your room key with you when you go out.
  • Is the room a bed? Is it a futon?

    The room is basically a bed.
    If the number of guests is greater than the number of beds
    It will be a futon.
    Unfortunately, please lay out thContinue reading
  • Do you have a refrigerator?

    The refrigerator in your room is empty.
    Please use it freely.
  • Q. Is there a place where you can firework nearby?

    A. You can get to the fireworks in front of the Shirarahama of Shirahamakan eyes.
    However, there is a time limit and it is forbidden from 11Continue reading
  • Q. Can you see the view from the room with outdoor bath?

    A. The rooms with an open-air bath are enclosed so that they cannot be seen from the outside, so there is no view.
  • Q. Can you see the landscape from the outdoor bath?

    A. I'm sorry.Shirahamakan open-air bath (large communal bath) and guest rooms with an open-air bath do not have a view.
  • Q. Is it barrier-free?

    A. I'm sorry.Shirahamakan is not equipped with barrier-free facilities.
    There is no elevator in the facility.
    However, we will consult with Continue reading
  • Q. How long is check-in / check-out?

    A. Check-in time is 15:00.Check out time is 11:00.
  • Q. Is it time to take a bath in a public bath (outdoor bath)?

    A. The use time of the large public bath and the open-air bath is from 15:00 to 24:00/05:00 to 10:00.
      The large public bath, of course, isContinue reading
  • Q. How long does it take to get to the Adventure World?

    A. It is approximately 15 minutes by car from the hotel to the Adventure World.
    If you are coming by a public agency etc, please use taxi, rContinue reading
  • Q. Is there a pick-up service from Shirahama Station?

    You can use the free shuttle bus operated by the ryokan association from JR Shirahama Station.
    Next to the bus, take the bus that says "ShiContinue reading
  • Q. Can I stay with pets?

    A. We are sorry, we do not allow pets to enter the facility.
    We will guide you at your car 's stay.
  • Q. How long does it take to each tourist attraction / facility?

    A. Shirahamakan is the time required from the Shirahamakan to each tourist spot / facility,
    Shirarahama Swimming Beach···About 30 seconds onContinue reading
  • About neighboring post office

    ○Shirahama Onsen Post office
    Address, 2186 Shirahama Town, Nishimuro County, Wakayama Prefecture
    phone, 0739-42-4181
    Approximately 10 minuteContinue reading
  • About nearby banks

    Kiyo Bank Shirahama Branch
    Address, 890-2 Shirahama Town, Nishimuro County, Wakayama Prefecture
    phone, 0739-42-3229
    About 3 minutes on foot
    Continue reading
  • Although children are small, is it safe to put in a hot spring?

    Although it will be a self judgment to the last, I hear that you are using together.
  • Is there a hospital etc. near by when you suddenly lost physical condition?

    If you contact the front desk I will arrange for the hospital as soon as possible.
    Also ice pillows etc are on the front desk so please tellContinue reading
  • Please tell me the efficacy of hot springs

    Neuralgia, muscle pain, arthralgia, frozen shoulder, motor paralysis, joint stiffness, furrow, whiplash and so on.
    Please feel free to contaContinue reading
  • Can I send my luggage in advance?

    Of course you can send it.
    Please enter the date of your stay and the name of your reservation on the Takkyubin paper.

Reserve·Contact us

Please feel free to contact us if you have any questions.